Can you provide a brief overview of your organisation and its role in the ENDURANCE project?
Insiel, the in-house ICT company of the Friuli Venezia Giulia Region—100% owned by the Regional Government— provides digital services to the regional public administration. The company designs, develops, and manages digital solutions that support public institutions, operators, and citizens, ensuring high standards of quality, continuity, and security across essential digital services. Insiel is also responsible for the management and long‑term preservation of data generated by the regional public sector, safeguarding information of strategic value for the territory. In addition, the company provides fibre‑optic connectivity to regional and local public administrations, ensuring robust and reliable digital infrastructure across the region. Within the ENDURANCE project, Insiel acts as a key partner, contributing to real‑world experimentation, the testing and assessment of methodologies and tools aimed at strengthening the resilience of critical infrastructures and essential public services.
How does the ENDURANCE project align with your organisation’s mission and objectives? Why is it significant to your sector, and what impact do you hope it will have?
Insiel plays a strategic role within the regional public sector, serving as the main ICT provider for the Friuli Venezia Giulia Region and operating as an essential entity under the NIS2 Directive. This regulatory framework reflects the nature of Insiel’s mandate: the company is responsible for the continuity, security, and protection of digital public services and for safeguarding vast amounts of data generated across the regional public sector. Given its position, Insiel is constantly exposed to a growing range of cyber and physical threats, making risk prevention, incident preparedness, and operational resilience absolute priorities. The organisation is deeply engaged in strengthening its defensive posture, ensuring uninterrupted service delivery, robust data protection, and the continuous enhancement of its security capabilities. In this context, the ENDURANCE project holds significant strategic value for Insiel. It offers an opportunity to compare approaches and challenges with other countries, sectors, and organisational models, enriching Insiel’s perspective through a broader European lens. The project also provides a collaborative environment in which to co‑design the next steps toward stronger resilience, explore innovative methods, and test emerging technological solutions that can support the transition toward a more adaptive, threat‑aware, and future‑proof resilience model. For Insiel, ENDURANCE represents both a catalyst for innovation and a valuable platform to align regional resilience strategies with evolving risks and European best practices.
What specific contributions is your organisation making to the ENDURANCE project? What are the key outcomes or goals your organisation hopes to achieve through the ENDURANCE projecT?
Insiel contributes to the ENDURANCE project with a combination of methodological work and practical involvement in the pilot activities. The company is responsible for several technical tasks—T1.2/T1.3 and , T2.2/T2.3—which focus on developing shared terminology, definitions, methods and approaches to resilience, as well as identifying gaps, challenges and use cases that reflect an all‑hazards perspective. These contributions support the creation of a coherent framework that can be adopted consistently across the project. Insiel also has a coordination role in the project’s pilots, acting as leader of Work Packages 9 and 10, which oversee the organisation and implementation of the MESO, MICRO and MACRO pilots. In this role, Insiel is responsible for coordinating the pilot activities within ENDURANCE, helping ensure that the work progresses smoothly and remains aligned with the project’s objectives. Insiel leads two of these pilots directly: the Italian MICRO Pilot, developed together with the Friuli Venezia Giulia Region, and the MACRO Pilot, which brings together multiple organisations to test risk assessment tools at both strategic and large scales. Through its involvement in ENDURANCE, Insiel aims to strengthen its own resilience models and operational practices, test innovative technologies for monitoring and preparedness, and integrate lessons learned from European partners into the regional public‑service ecosystem. Ultimately, the company hopes that this collaboration will contribute to enhancing resilience at both regional and European level, while supporting the continuity and security of essential digital services.
Looking ahead, what lasting impact do you hope the ENDURANCE project will have on your organisation, the sector, or the broader community? What are your long-term goals related to the project?
Looking ahead, Insiel hopes that the ENDURANCE project will leave a meaningful and lasting impact by supporting the organisation in further strengthening its resilience practices and its ability to ensure the continuity of essential public digital services. The project offers valuable opportunities to refine internal approaches, adopt more structured resilience models, and benefit from the exchange of experiences with partners across Europe. In the longer term, Insiel aims to build on the experience gained through ENDURANCE to enhance its ability to detect emerging threats more effectively and at an earlier stage, integrating new insights and practical lessons into its daily operations. More broadly, Insiel hopes that the project will contribute to reinforcing a shared European culture of resilience, helping public organisations and communities anticipate, withstand and recover from disruptions more effectively. ENDURANCE represents an important step in this direction, and Insiel remains committed to continuously improving its resilience practices in line with evolving risks and European standards.
What key insights or advice would you offer to other partners or future collaborators? Is there anything else you’d like to share about your organisation’s involvement in ENDURANCE or any final thoughts on the project’s future?
One of the key insights Insiel would share with partners and future collaborators is the value of establishing a clear, shared understanding of concepts, expectations from the very beginning. Investing time in aligning terminology and approaches greatly facilitates collaboration, especially in multidisciplinary and multi‑country projects. Another important lesson is the benefit of maintaining an open and practical dialogue between research, operational teams and public‑sector stakeholders, as it helps ensure that project outcomes remain realistic, usable and relevant to real‑world needs. For Insiel, ENDURANCE has been an opportunity not only to contribute to a broader European effort, but also to reflect on its own practices and to learn from the diverse experiences brought by the consortium. This exchange has reaffirmed the importance of resilience as a shared responsibility and highlighted how much can be achieved when organisations combine their perspectives and expertise. As the project moves forward, Insiel remains committed to applying what has been learned and to supporting the continued development of robust, adaptable and future‑oriented resilience strategies. We look forward to future collaborations that build on this experience and further strengthen the capacity of public services to operate securely and reliably in an evolving threat landscape.
